Commensurate with experience, knowledge, and skills.
Internal Number: 12020
JOB SUMMARY
Responsible for ensuring the Company is in full water quality compliance with all Federal and State regulatory requirements in the distribution system; and satisfying/exceeding customer expectations from after treatment throughout the distribution system network of over 4400 miles of distribution/transmission piping serving a population of over 850,000. Ensure and improve the performance, productivity, and efficiency of the department through the implementation of effective methods and strategies.
ESSENTIAL JOB FUNCTIONS
Ensure the Company is in full compliance with all Federal and State regulations, including national primary and secondary drinking water regulations.
Ensure high quality safe water from the treatment plant throughout the distribution system until it reaches all end users, including analysis of distribution water quality data (analytical trends and model results) and implementation of corrective actions to mitigate water quality issues and compliance risks before they occur.
Manage day-to-day activities of personnel responsible for water quality compliance and external customer water quality satisfaction, including setting vacation schedules, managing overtime, approving timecards, and ensuring proper coverage during weekends, holidays, and emergency events.
Develop operating goals, set employee goals, and perform regular performance reviews. Coordinate, manage, and monitor the workings of various teams within the department to maintain safe and effectively managed distribution water quality.
Serve as company's distribution water quality expert and authority. Maintain involvement in company-wide decision-making processes for projects related to distribution water quality, including capital project development and execution.
Review and utilize financial statements and manager’s reports to control operational expenses. Prepare operating budgets with effective strategies to support the financial well-being of the company; responsible to support the development and management of a portion of the approximately $5 million operating budget. In addition, ensure the proper implementation and maintenance of an over $3 million cross-connection customer-fee revenue.
Manage, develop, mentor and coach supervisory and other support staff as needed to become better employees and managers. Delegate appropriate tasks to Supervisors and follow through with proper accountability.
Assist the Chief Engineer in compliance decisions for the Cross-connection Control Program.
Achieve or support strategic objectives and customer needs, through process analysis and improvement. Formulate and implement departmental and organizational policies/procedures to maximize system outputs by improving effectiveness, efficiency, and adaptability, and safeguard integrity of measurement data.
Lead and conduct continuous process data analysis and distribution water quality research, develop, and maintain SOPs, productivity measurements, short and long-term projects based on best industry practices and identify/implement continuous improvements in distribution water quality management.
Work as a liaison between Louisville Water the Kentucky Division of Water, and U.S. EPA compliance officials on distribution water-quality regulatory and compliance issues.
Manage, and maintain relationships with the Kentucky Division of Plumbing, U.S. EPA, Kentucky Division of Water, the state and local Department of Public Health, local fire departments, and Metropolitan Sewer District.
Direct employees to investigate, respond to, and resolve actual and potential distribution system water quality problems, including water quality customer complaints, theft of water, cross connections, intentional/unintentional contamination, terroristic threatening/activity, and other persistent water quality problems.
Manage the Company’s Partnership for Safe Water (PSW) distribution program. Ensure the Company is achieving all program optimization goals and is in full compliance with program reporting requirements. Maintain the PSW Phase IV Presidents award.
Responsible for assuring project managers in the department develop, manage, and fully execute capital projects required to maintain water quality in the distribution system.
Direct employees to plan and provide safety in all aspects of work to ensure that the employees and the public are protected from accidents and harm, including training on the safe operation of water quality equipment, and chemical hazards associated with feeding systems or cleaning agents and various safety tasks.
Respond to and implement any corrective actions or deviations that may be required by the Kentucky Division of Water routine inspections and sanitary surveys.
Coach, counsel, implement discipline and evaluate program employees to ensure they are fully trained, technically competent and achieve results in identified goals.
Understand, follow, and require employees to adhere to the Collective Bargaining Agreement between Louisville Water and Local Union 1683 of the American Federation of State, County, and Municipal Employees, AFL, CIO.
Perform other related duties as assigned.
SUPERVISORY RESPONSIBILITY
This position may manage union, non-exempt, and exempt employees and is also responsible for the performance management of employees within the department.
WORKING CONDITIONS
Generally, works a 40-hour week in office/lab environments with occasional field visits; chemical and bacteriological laboratories may contain hazardous materials and equipment; field visits may require extensive standing, stooping, and walking on varying surfaces/terrains in adverse weather conditions. Occasional travel between Company locations is required. This position is considered essential during emergency situations and/or inclement weather and to on-call/call-out during night and other off-duty time during emergency/non-emergency events.
MINIMUM QUALIFICATIONS
Bachelor’s degree in Engineering; Physical, Chemical, Biological, or Environmental science; Public Health; or related studies; and
Seven (7) years of experience related to engineering, water quality, water treatment or distribution, and/or research; and
Three (3) years of supervisory or management experience; and
Kentucky Class IV-A treatment operator and/or IV-D distribution operator's license or the ability to obtain either license within eighteen (18) months of placement in position; and
Every day, nearly one million people depend on Louisville Water Company to provide safe, high-quality drinking water that we’re proud to deliver. We have a history of quality, innovation, value, and service. Louisville Water was chartered by a special act of the Kentucky State Legislature in 1854. The company began operations in 1860 as Kentucky’s first public water provider. In 1906, the city of Louisville became the sole stockholder, turning Louisville Water into a quasi-municipal corporation.
Louisville Water's pioneering research in filtration and chlorination in the late 1800s provided the foundation for basic water treatment practices used by utilities throughout the United States today. The company continues to research innovations in water treatment and has an ongoing commitment to meeting and exceeding state and federal water quality regulations.
Our two treatment plants, the Crescent Hill Water Treatment Plant and the B.E. Payne Water Treatment Plant, are two of the top 18 in North America. With the Ohio River as our main source, our water is abundant, more affordable than many peer cities, and award winning. In fact, our water rates best-in-class in taste test comp...etitions. And we are the only utility in the country to have trademarked our tap water, calling it Louisville Pure Tap ™. Today Louisville Water supplies water and fire protection to communities in Louisville Metro and parts of Bullitt, Hardin, Nelson, Oldham, Shelby, Spencer, and Meade counties.
