Charlotte, North Carolina
Morrisville, North Carolina
Posted: 13-Aug-25
Location: San Francisco, United Kingdom
Type: Full Time
Categories:
Years of Experience:
Job Title: Wayfinding Planner
Location: San Francisco (Hybrid office/site)
Experience: 3 years +
Salary: Competitive salary and benefits, negotiable
Contract type: Full time
About us
Applied Information Group is an award-winning, multi-disciplinary design consultancy. We help businesses and public agencies improve the experience and understanding of spaces for their customers and citizens.
We work internationally for blue chip clients providing a unique set of skills specializing in planning and designing information systems for navigating and enjoying buildings, campuses, transit networks and cities. From our offices in London, San Francisco, Vancouver, BC, and Seoul, South Korea we design signs, maps, screens and digital applications and produce everything needed from brand guidelines to industrial design specifications, and governance strategies to smartphone apps.
About the role
As part of our successful growth in the United States and Canada we are seeking a Wayfinding Planner to work with the existing project team to lead detailed wayfinding system planning, stakeholder liaison, and sub-contractor coordination on a variety of wayfinding projects being developed for implementation.
This role will represent Applied as a professional coordinator and advisor to ensure effective, high quality delivery of prepared design work. Based in San Francisco, it will require experience with planning the implementation of complex signage projects including preparing message and sign placement schedules, coordinating with public agencies, reporting to client teams, and quality control.
Related to this there will be opportunities to travel for projects and inter-company events.
Responsibilities
- Review sites and plans with stakeholders and clients to develop wayfinding strategies in both horizontal and vertical environments, such as transit facilities, offices, and other settings
- Support the design team in translating those strategies into practical design concepts and solutions
- Create site plans and schedules based on strategies and using wayfinding sign design standards
- Conduct, analyse, and present research including movement patterns and decision points related to wayfinding, physical legibility and accessibility, information plans, and signage location and content proposals.
- Liaise with design teams, other planners, and implementation managers to agree sign plans and schedules
- Represent Applied in meetings with clients, the public and stakeholders to agree sign plans
- Collect and document information from stakeholders and regulatory authorities to inform sign plans and schedules
- Participate in project management meetings to provide progress reports
- Assist with team management and project communications
- Attend site visits as needed to assess and support the quality of implementation
What we offer
- Excellent Medical and Dental benefits package for employees and family
- 401K
- Micro Kitchen
- 17 days paid vacation + public holidays
- Up to 3 paid vacation days for completed years service
- Paid sick days - Accrual method
- Training and Development budget
- 1 paid day a year to volunteer for charity of choice
- Opportunities to travel to travel globally for projects
Who we are looking for
- At least 3-years experience of being responsible for planning wayfinding projects or project management in multi-stage projects and multi-disciplinary teams
- Experience in a responsible role for wayfinding and information planning with an ability to produce and justify sign plans and schedules that interpret and adapt to complex strategies and site conditions
- A background in Information Design, Architecture or similar discipline is desirable, and experience with public transportation projects would be an advantage
- Confident and clear written and verbal communicator with clients, stakeholders, and team members
- Highly organized, able to independently prioritize tasks, and able to calmly recognize and respond to change
- A positive contributor to the wider team able to encourage and inspire excellence while also adaptable to the inevitable changes in complex project delivery
- Ability to travel to sites independently
- Holding a degree in information design, design strategy, architecture, planning, or engineering. With PMP or PE certification an asset
How we hire
We are fully committed to advancing individual, social and environmental equality. All qualified applicants will receive consideration based solely on merit including relevant experience, skills, and interest in the role.
Selected applicants will be contacted for initial screening followed by an online interview with other Applied team members. At the interview the project will be discussed under a non-disclosure agreement. Unsuccessful applicants will be informed as soon as the successful applicant has been hired.
If you are interested but unsure you have what we are looking for please contact us.
How to apply
To apply for this role please email your resume with a short introductory letter explaining why you want to be a part of the Applied team, and what you feel you can offer to jobs@appliedinformation.group. Please state in the subject line the position applied for: Wayfinding Planner.